About Shipping & Delivery
An online select shop of Asian fashion brands made in small batches — less waste, more care in every piece. We ship worldwide from Japan.
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No customs duties to payIn principle there are none. If any are charged, we pay them.
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Tracked shippingShipped with 4PX. We email you a tracking number.
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Lost parcels fully coveredFull compensation if your order gets lost.
Delivery time & free shipping
Tap the flag icon at the bottom left to see prices in your currency.
Delivery time counts from the day your parcel leaves our warehouse. Your country isn’t listed? We ship to many more — ask us for an estimate.
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- Send us a DM: “Hi NNine”
Good to know
Not sure about your size?
Message us before you order. We’re happy to recommend the best fit for you.
When will my order ship?
Delivery times vary by country (see the table above). If an item arrives late from the brand, it may take extra time before we can ship it.
How do I track my parcel?
We email your tracking number after shipping. You can track it at track.4px.com.
Delays and customs
We deliver as fast as we can, but an invalid address or customs clearance can add extra time.
Picking up at a local office
Sometimes a parcel is held at a nearby delivery office. If this happens, we’ll send you the tracking number, the carrier and its local phone number so you can pick it up.
Cancellations
Contact us within 1–2 days after ordering. Orders can’t be cancelled once they have shipped.
Returns and refunds
We accept returns and refunds only for items that are defective or not what you ordered.
Please contact us within 7 business days of delivery with your order number and photos. US customers: see our return policy.
Email us or send a DM on Instagram.
nnine.ec@gmail.com